Set up business identity, choose industry category, enter custom services and pricing, and launch your automated 24/7 receptionist.
1
Business & CategoryProfile & Industry
2
Services & PricingCustom Catalog
3
Hours & PhonesRouting & Escalation
4
AI Tone & BookingScript & Calendly
5
Credentials & LaunchPortal & Go-Live
🏢 Step 1: Business Identity & Industry Category
Select the business type. Nova will automatically recommend proven service catalogs, starting prices, and tailored AI response templates.
The official commercial name callers and text recipients will see.
Your current storefront line that forwards unanswered calls to Nova.
🏷️ Step 2: Configure Services & Custom Pricing
Add, remove, or customize the exact services and prices your business offers. The AI receptionist uses this catalog to answer caller pricing inquiries and quote accurate estimates.
Category Template: Hair Salon
Service Name
Price / Rate
Duration
Category / Tag
Action
🤖 Live AI Receptionist Pricing Preview
Simulated instant customer text-back
Hey, how much do your services usually start at?
"Hi there! At Luxe Cuts, Women's Cuts start at $65, and Balayage starts at $180+. Would you like to check our open appointments?"
⏰ Step 3: Operating Hours & Call Routing
Configure when you are open, where missed calls forward from, and which mobile phone receives instant escalation SMS alerts for high-value leads.
Agency pilot phone or dedicated local Twilio number for this client.
Comma-separated extra rollover lines forwarding to Nova.
Mobile number alerted immediately when callers request emergency assistance.
Comma-separated backup alert mobile numbers.
🎙️ Step 4: AI Receptionist Tone & Booking Integrations
Personalize how your AI speaks to callers and connect your online booking calendar or Google Review page for automated growth.
🌸
Warm & Welcoming
Polite, brief (<25 words), hospitable. Ideal for salons, spas, and wellness.
⚡
Rapid Emergency Dispatch
Direct, urgent, asks for address/vehicle type. Ideal for locksmiths, towing, trades.