Terms and Conditions

These Terms and Conditions govern your use of the website and messaging services operated by Nova Services ("we", "us", "our") at novaservices.io.

1. SMS Service & Consent

When you contact a business powered by Nova Services via telephone call, online inquiry form, or text message, you consent to receive informational and transactional text messages (SMS/MMS). Consent to receive marketing or operational text messages is not required as a condition of purchasing any goods or services.

2. Message Frequency

Message frequency varies depending on the volume of customer inquiries and appointment activity. Typically, messages are sent only in direct response to your inbound inquiry or to provide requested appointment updates.

3. Rates & Charges

Message and data rates may apply for any messages sent to you from us and to us from you. Please check with your mobile carrier for details regarding your specific text messaging plan and data charges.

4. How to Opt-Out (Unsubscribe)

You can cancel the SMS service at any time. Just text STOP to the number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to rejoin, you can initiate a new inquiry or text START.

5. How to Get Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can contact us directly at support@novaservices.io.

6. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

7. Privacy

We respect your privacy. Please review our full Privacy Policy to understand how your information is handled. Mobile information will not be shared with third parties for promotional or marketing purposes.

8. Contact Information

Nova Services
Email: support@novaservices.io
Website: https://novaservices.io